What are your prices?

Our product list covers hudreds types of ropes, tapes, sleeves and spare parts for glass tempering furnaces. To request for our price of kevlar ropes or sleeves, you have to submit the relevant producs specification to us firstly, including the ropes or sleeve's width, thickess, diameter, the quantity you need and the brand name of your glass tempering furnaces, and then we will work out the quotation for you within hours.

What's the package size for your products?

For our aramid roller ropes and tapes, their standard package is each 250 meters per roll, each one or two rolls packed with a strong outer carton.

Do you have a minimum order quantity?

Yes, our MOQ is our smallest package - 1 roll (250 meters). For any international orders, we usually suggest our customers to order our products at least 2-3 rolls per shipment so as to save the order processing fee and air freight.

What is the average delivery time?

The high efficiency of delivery is always the strength of Fortemp, which has been proved by hudnreds of customers for past 20 years. Our delivery time is the quickest among all of competitors. With the advantage of our large production capacity monthly, we usually have the sufficient inventory for our standard poducts to guarantee the quick delivery. For the product in our standpard product list, the delivery time is within 3 bussiness days upon your order confirmation. For tailor-made product, the delivery time within one week upon receiving your payment.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or PayPal.

What is the product warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality of strong carton as outer package and each roll of ropes were sealed with a poly-bag in case of humidity or dirts involved. we always choose the good reliable and reputable shipping carrier to handle the delivery. Although their freight is higher than average, their delivery service is most guarantee and reliable.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest and convenient way. We usually choose the most reliable international express carrier, like DHL, FedEx, TNT. Their networks cover each corner of the world.

If your order quantity is more than 5,000 meters per shipment, either air freight or sea freight is the good option for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

Welcome to Fortemp